CARDIOVASCULAR  INNOVATIONS

Need Help? Frequently Asked Questions


If you are experiencing difficulty, please consult the list of Frequently Asked Questions below.

Q: Does my system meet the minimum requirements to view this webcast presentation?

A: You require the following to view a webcast presentation:

PC Users:

OS: Windows 2000 or higher
Web browser: Explorer 6 or higher or Firefox 1.2 or higher. If you do not have one of these versions, download the latest version from the following links:

Get Firefox!

Adobe Acrobat Reader. If you do not have this, download the latest version from the following link:

Download Adobe Reader

Mac Users:

Apple Mac OS X version 10.2.8 or later
Memory: 256 megabytes (MB), *64 megabytes (MB) of VRAM or more when accessing events with Adobe Flash content for a better experience
Web browser: Apple Safari 1.0, or Explorer 5 or higher or Firefox 1.2 or higher. If you do not have one of these versions, download the latest version from the following links:

Get Firefox!

Adobe Acrobat Reader. If you do not have this, download the latest version from the following link:

Download Adobe Reader

Q: How can I receive a PDF copy of the certificate to keep for my records?

A: Due to increases in WEB security and advanced spam regulations, we are no longer allowed to provide an auto-generated PDF email attachment. You can request a PDF, which must be verified and then a PDF will be generated and emailed to you within 7 days. However, if you wish to receive an immediate copy, there are various programs that allow you to generate your own PDF file. The most common of these and easiest to use is CutePDF. It will create a new printer in your list of printers. You can then select this as the print device when you print and it will then ask you where to save your PDF file. This function can be used to generate a PDF of anything that you can normally send to your printer. You can download it from the following link:


Policy on Privacy and Confidentiality Statement:

CMEsolutions, the accredited provider, is required by the American Medical Association (AMA) and the ACCME (and occasionally by other accrediting organizations) to collect user information that will allow CMEsolutions to issue a CME/CE certificate. CMEsolutions is required to keep this information on file for up to 6 years. The information is stored in a secure database and used only to verify individual participation in a CME/CE activity and to reissue a certificate if a user's original certificate is lost or misplaced.

CMEsolutions is permitted to use copyrighted materials within this on-line enduring material.

CMEsolutions may be contacted at info@cmesolutions.org